Refund Policy – Zen Girls Club & Digital Products
At Zen Girls Club, we pour love and care into every resource we create to support your wellness journey. From exclusive club access to thoughtfully designed digital products, we’re here to empower your transformation inside and out.
Zen Girls Club – Lifetime Membership
Your membership to Zen Girls Club is a one-time purchase that gives you lifetime access to all club content : including wellness resources, weekly recipes, expert tips, private community discussions, and future updates.
Because you receive immediate access to all club content upon purchase, we do not offer refunds for memberships.
If you're unsure whether the club is right for you, we encourage you to reach out and ask any questions before joining!
Special Cases
If you believe you made a purchase in error or are facing exceptional circumstances, please email us at [email protected] within 7 days of your purchase. We’ll review your request and do our best to offer a fair solution.
Digital Products (Guides, Planners, Journals, etc.)
All of our digital products are delivered instantly via download and are yours to keep forever. Because of the nature of digital files, we do not offer refunds or exchanges once your purchase is completed.
Please make sure to review product descriptions carefully before purchasing. If you have any questions about a product, feel free to contact us beforehand : we’re happy to help you choose the best fit!
File Access Issues?
If you have trouble accessing or downloading your files, don’t worry! Just email us at [email protected] and we’ll get things sorted quickly.
Our Promise
We’re here to support your wellness journey every step of the way. If something doesn’t feel right, or if you’re unsure about a purchase, please reach out. We value genuine connection and are always happy to listen and help.